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Institutional changes such as privatisation and liberalisation of network industries (transport, energy, telecommunications) can regularly be disappointing. The expected positive benefits such as lower prices, innovation and better services fail to materialise, often because the number of competitors is low. The authors demonstrate how 'strategic actor behaviour' of one or more of the firms involved can help explain these failures. This book elucidates the concept of 'strategic behaviour' and portrays it in real life examples to aid our understanding of this important phenomenon in terms of policy and organisational decision making.