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High Performance in Hospital Management
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This book provides a broad overview of what is needed to run hospitals and other health care facilities effectively and efficiently. All of the skills and tools required to achieve this aim are elucidated in the book, including business engineering and change management, strategic planning and the Balanced Scorecard, project management, integrative innovation management, integration of social and ethical aspects of human resource management, communication and conflict management, staff development, and leadership. The guidance offered is exceptional in applying to both developed and developing countries. Furthermore, the relevant theoretical background is described as necessary, and instructive case reports are included. Excellence can only be achieved when all health care professionals have obtained, in addition to their medical skills, a high level of managerial competence. High Performance in Hospital Management will assist not only managers of health care providers but also doctors and nurses who wish to become involved in hospital management.
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